Refund policy

WE DO NOT DO REFUNDS OR EXCHANGES. WE WILL GLADLY ISSUE YOU STORE CREDIT IN THE FORM OF AN E-GIFT CARD TO THE EMAIL ADDRESS ON FILE. STORE CREDIT CAN BE USED IMMEDIATELY AND EXPIRES 1 YEAR FROM ORIGINAL ORDER DATE.

Refunds
Please note that regular priced unworn items are eligible for store credit within 7 days of the delivery date. All styles that are discounted from the original price, and/or state “FINAL SALE” within the title and/or description are not eligible for return. All returned items must be in their original condition, unworn, unwashed, and undamaged. Any returned items that appear to have been worn, washed, or damaged in any way will result in ineligibility to receive store credit.

If you receive a damaged or wrong item, we first want to apologize for this rare occurrence. We can assure you that this matter is a priority that we are happy to resolve. The Posh Boss  must be notified within 2 days of delivery. Any damages or wrong items reported after this grace period will be ineligible for return.

IMPORTANT: Please also send photos of the damages/wrong order to this email address (customerservice@theposh-boss.com) . We do require photos of the original packaging to confirm if the style(s)were damaged in transit. Without this, we can not approve a damage request!